Employee Engagement Platform

Foster Transparency and Improve Employee Experience

Surwise gives employees a safe and anonymous way to share feedback.

Illustration

Simple and Secure Feedback Collection with Employee Feedback Surveys.

Using surveys to collect employee feedback.

Open-ended questions in surveys help gather more detailed feedback from employees on specific topics. They add valuable context to the quantitative indicators that are also part of the survey results.
The key factor that enables honest and meaningful responses is anonymity. It increases participation and encourages employees to share more thoughtful and sincere comments.
Surwise guarantees full anonymity for all surveys conducted on the platform.

Illustration
Illustration

Encouraging Open Communication and Reducing Barriers to Honest Feedback.

Gamification attracts - anonymity builds trust.

Two key factors that ensure high participation and honest feedback are gamification and full anonymity.Gamification motivates employees to use feedback channel, while anonymity creates a safe space for open and sincere responses.
Another important element of engagement in giving feedback is visible action - when employees see real improvements implemented based on their feedback, it builds trust and motivates them to continue sharing their opinions.

Step-by-Step Guide to Setting Up an Anonymous Feedback Survey.

Build a trusted and safe environment in your company.

Launching an anonymous feedback channel does not require much effort:
● Inform employees that the feedback channel is available.● Clearly communicate that it can be used anonymously.● Explain how anonymity is ensured.● Describe how the company plans to act on the feedback and implement improvements.● Establish a transparent communication flow for updates and results.
Surwise includes a built-in anonymous feedback channel, allowing every employee to safely share their feedback in a secure environment.

Illustration
Illustration

Using Feedback to Improve Your Onboarding Process and Retention Rates.

Trust grows when feedback turns into real change.

Any piece of feedback from newcomers left in the feedback channel or via the employee onboarding feedback survey can be transformed into real improvements inside the company.Even the onboarding process becomes more effective when new employees share timely feedback about their experience.
In addition, a quick response to urgent or painful issues significantly improves employee retention. When employees feel heard and see that their concerns are addressed, they are far less likely to consider leaving the company.

Turning Anonymous Insights into Actionable Improvements in the Workplace.

How to make feedback work for your company?

If only a small number of feedback messages are received, they can be processed manually - ideally by grouping them by category and priority. This helps you focus on the most relevant improvements.
When the volume of feedback is large, it is better to use data analysis tools, including AI.They help identify overall employee sentiment, highlight the most painful topics, and support them with real comment examples.
This makes it easy to see which issues require attention first and enables timely and targeted action.

Illustration

FAQ

Look through the answers to the most popular questions of our customers. Didn’t find what you need? Just send us a request and we will get in touch with you shortly.

How Do I Ensure Employee Feedback Is Truly Anonymous?

As a rule, anonymity is ensured by the platform that serves as the feedback channel. The platform encrypts the sender’s identity, so it is impossible to determine who submitted the message. This builds trust and allows employees to speak openly about issues without fear of consequences.
In Surwise, employees can leave both anonymous and personalized feedback in the employee feedback form.If personalized feedback helps the organization improve, the employee can be rewarded with corporate currency (coins).Anonymous feedback (employee survey feedback), however, cannot be rewarded because the author cannot be identified.

What Types of Questions Should Be Included in an Employee Feedback Survey?

Employees can raise any topic in their feedback. At the same time, the organization can encourage them to share thoughts on specific aspects of the employee experience. For example, the company may highlight a particular theme each quarter that it aims to improve and ask employees to provide feedback related to that area to better understand its current impact.
The most important rule is to respond to employee feedback survey and implement changes based on it. When employees see that their input leads to real improvements, they are more willing to speak openly and share their concerns and suggestions.
This approach allows the company to identify weak spots early and address them before they lead to the loss of valuable talent, significantly improving employee retention.

How Can I Integrate Anonymous Feedback Channels with Other HR Tools?

Feedback channels or feedback survey help identify issues that can later serve as the foundation for setting goals for leaders. In this way, the insights gathered through feedback channels are transformed into real improvements for the business.
The only integration that truly enhances the effectiveness of such channels is gamification, as it increases employee participation and encourages more frequent feedback.

Want to start employee rewards program with us?

Get a full-scale analysis of your business and recommendedsolutions to increase your profits.