Using surveys to collect employee feedback.
Open-ended questions in surveys help gather more detailed feedback from employees on specific topics. They add valuable context to the quantitative indicators that are also part of the survey results.
The key factor that enables honest and meaningful responses is anonymity. It increases participation and encourages employees to share more thoughtful and sincere comments.
Surwise guarantees full anonymity for all surveys conducted on the platform.
Gamification attracts - anonymity builds trust.
Two key factors that ensure high participation and honest feedback are gamification and full anonymity.Gamification motivates employees to use feedback channel, while anonymity creates a safe space for open and sincere responses.
Another important element of engagement in giving feedback is visible action - when employees see real improvements implemented based on their feedback, it builds trust and motivates them to continue sharing their opinions.
Build a trusted and safe environment in your company.
Trust grows when feedback turns into real change.
Any piece of feedback from newcomers left in the feedback channel or via the employee onboarding feedback survey can be transformed into real improvements inside the company.Even the onboarding process becomes more effective when new employees share timely feedback about their experience.
In addition, a quick response to urgent or painful issues significantly improves employee retention. When employees feel heard and see that their concerns are addressed, they are far less likely to consider leaving the company.
How to make feedback work for your company?
Look through the answers to the most popular questions of our customers. Didn’t find what you need? Just send us a request and we will get in touch with you shortly.
As a rule, anonymity is ensured by the platform that serves as the feedback channel. The platform encrypts the sender’s identity, so it is impossible to determine who submitted the message. This builds trust and allows employees to speak openly about issues without fear of consequences.
In Surwise, employees can leave both anonymous and personalized feedback in the employee feedback form.If personalized feedback helps the organization improve, the employee can be rewarded with corporate currency (coins).Anonymous feedback (employee survey feedback), however, cannot be rewarded because the author cannot be identified.
Employees can raise any topic in their feedback. At the same time, the organization can encourage them to share thoughts on specific aspects of the employee experience. For example, the company may highlight a particular theme each quarter that it aims to improve and ask employees to provide feedback related to that area to better understand its current impact.
The most important rule is to respond to employee feedback survey and implement changes based on it. When employees see that their input leads to real improvements, they are more willing to speak openly and share their concerns and suggestions.
This approach allows the company to identify weak spots early and address them before they lead to the loss of valuable talent, significantly improving employee retention.
Feedback channels or feedback survey help identify issues that can later serve as the foundation for setting goals for leaders. In this way, the insights gathered through feedback channels are transformed into real improvements for the business.
The only integration that truly enhances the effectiveness of such channels is gamification, as it increases employee participation and encourages more frequent feedback.